2.Concepts & Theories related to engagement

 

Employee Engagement: Employee engagement theories encompass various frameworks and models aimed at understanding and improving employee motivation, commitment, and performance within organizations. Employee engagement means that people are full of interest and enthusiasm for work at work, even excited about work, and are ready to redouble their efforts to do their best to complete the work (Bevan et al., 1997)

These are some theories related to employee engagement

  •          William Kahn’s theory of employee engagement
  •       Goal setting theory
  •       Motivation theories

2.     


William Kahn’s theory of employee engagement

William kahn published his work in 1990’s, he defines the term as “the harnessing of organisation members’ selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances.” (Robinson, 2022).Kahn identifies three  main factors that employee meaningfully connected with organization mission, company culture. They are,

Meaningfulness: meaningfulness means the purpose behind the work. The employee makes significant effort to understand the way  in which a company’s product or service benefits the society and identified as an important contributor towards the that goal.

Safety: when employee fells that he is psychologically safe in the work environment, he is not fear to facing judgment or consequences from teammates or higher management and also likely to contribute and feel positive about those contributes.

Availability: Every employee have their own limits, Availability refers to an employee’s capacity to perform a role both physically and mentally. a worker should feel that the demands of the position are reasonable and achievable. Work life balance is one element that falls under the umbrella of availability.

            Goal setting Theory

Goal setting is a major component of employee engagement. Human nature strives for continues improvement, to perform at the highest level and archive success all them member should share your goals and understanding of the individual’s responsibilities needed to archive that goal. This goal setting theory outlines five requirements for goals.

Clarity: Goals should be clear ,specific, and easy to understand

Challenge: A goals should push employee, too easy or too hard of a goal can demotivate the employee

Commitment: Employees should rally behind the goal and pursue the objective wholeheartedly from its inception.

Feedback: Throughout the process leader should provide the feedback to maintain the momentum

Task complexity: Leader should give reasonable expectations and divide the project to smaller & easier to tackle with steps.

The goal-setting process is not the sole responsibility of the leader or the staff, but rather a collaborative effort that involves all parties imagining and working towards a common aim in tandem.(Robinson, 2022)

Motivational Theories - 1. Maslow’s hierarchy of needs




Ibrahim Maslow create the famous pyramid version to ranked the human necessities in order of importance.

 

According to the above diagram to meet the needs at the top of the pyramid one must first need the most basic needs, that means without support & safety employee cannot reach the his full potential.

 

 

Motivational Theories – 2. Hertzberg’s two factor theory




This theory called as motivation – Hygiene theory as well, means breakdown the workplace condition in two separate categories. They are elements that cause workplace satisfaction and elements that cause workplace dissatisfaction.

  Hertzberg further explain that emotional factors such as autonomy, potential to growth, challenging the work and recognition, influence the employee satisfaction. Hygiene factors like work place atmosphere, management style, salary and benefits contribute to workers dissatisfaction. an employer must consciously tend to both motivators and hygiene and not assume that improving one area will automatically impact the other.

Most of the organizations have implemented these practices regularly in large scale. Still revisiting the basic and understanding the principals is important, because its provide  framework for an educated and smarter approach to employee engagement.

 

 

References

Bevan S, B. L. (1997). Institute for Employment Studies, Brighton. Keeping the Best: A practical guide to retaining key employees.

Robinson, A. (2022, September 22). teambuilding. Retrieved from Employee Engagement Theory: https://teambuilding.com/blog/employee-engagement-theory

 

 

 

 

Comments

  1. Agree with Hertzberg’s two factor theory explanation. Furthermore, ensuring fair compensation and comfortable working conditions (hygiene factors) while also providing opportunities for skill development and recognition (motivators) can foster a more engaged workforce (Robbins & Judge, 2019).

    ReplyDelete
    Replies
    1. You are correct samudra. It is important to note that fair compensation is not implementing the same pay rate across a company — rather, it is ensuring that all workers are paid fairly based on their experience, performance and job responsibilities. (DITTO, 2022)

      Delete
  2. According to the my point of view, Organizations benefit from using employee engagement theories in a little bit of different ways. Employees with a higher level of engagement focus more on their tasks, uplifting productivity throughout the organization and boosting income and profits for the organization. Higher engagement levels also lead to lower levels of staff turnover, as members of staff invest themselves in an organization to a higher level. Another model of engagement emerges from the ‘burnout’ literature, describing job engagement as the opposite of burnout, while burnout is noted by the erosion of engagement with one’s job (Maslach et al 2001)

    ReplyDelete
    Replies
    1. Burnout...is a reaction to chronic job stress and is characterized by exhaustion, disengagement, and a reduced sense of personal accomplishment.(Maslash & Leither, 1997).

      Delete
  3. Agreed.Rothwell (2002, p.32) stated “As different sectors of the economy confront shortfalls of experienced talent, the leaders in those organizations will most likely be compelled to take more aggressive steps to attract and retain talent” which explains the importance of leadership in maintaining employee engagement.

    ReplyDelete
    Replies
    1. I agree with your views and Armstrong (2012) states that motivation is concerned with the strength and direction of behavior and the factors that influence people to behave in certain ways.

      Delete
  4. Agreed with the theories .another model which same as Maslow's model The Zinger model follows a pyramid of ten important engagement actions for managers. Each action is a building block in the pyramid that supports positive employee engagement. (Protopapas, 2022).can be use for better employee engagement.

    ReplyDelete
    Replies
    1. Yes Dinuka, (Kaur, 2015) said that Employee retention is the art and science of engaging people in authentic and recognized connections to strategy, roles, performance, organization, community, relationship, customers, development, energy, and well-being as companies leverage, sustain, and transform their work connections into results

      Delete
  5. Agreed, Furthermore, engagement and leadership are closely related. It is leaders’ duty to nurture employees into their duties, encourage and motivate teams into great performance. But often the control and power that comes with leadership can turn the role sour. This often happens, when leaders start to treat employees disrespectfully (Bounti, 2019)

    ReplyDelete
    Replies
    1. Evita (2011) emphasizes that a truly motivated employee workforce reflects a competitive organization with higher productivity, efficiency and quality with creativity along with happy workable environment, filled with positive energy. For this reason Mohsen et al (2017) considers such motivated employees as the engine of the organization.

      Delete
  6. Yes, agree with your point of view."Effective leadership provides vision and direction for employee development"(Souba, 2011)

    ReplyDelete
    Replies
    1. Agree with you, According to Dobre, (2013) almost all organizations is in a competitive environment, all organizations want to be successful. In order to that, the organization should create a strong and positive relationship with their employees and direct them towards goal achievement. In order to achieve their goals and objectives, organizations develop strategies to compete in highly competitive markets and to increase their performance.

      Delete

Post a Comment